Key Things Learned During a Communication Skills Workshop for a Better Workplace
Workplace communication refers to interchanging verbal and non-verbal information. Only through effective communication is it possible to achieve organizational objectives. However, a lack of mindfulness during conversations can increase miscommunication and discord. To communicate effectively, one must have an awareness of their own needs. This enables you to express your needs and set boundaries. Doing so will help you to deal with work stress and find balance. Obviously, human behaviour specialists dig deeper. They utilize tools and strategies to help others address uncomfortable situations and issues. This enables individuals to listen more fully.
The key to communication success is to listen. At times, many of us listen without truly hearing what the other person is trying to express. The misunderstandings that can result can lead to never-ending conflicts. But, when teams learn to truly listen, they can become more aware of ongoing issues.. Individuals become more likely to contribute and negative dynamics can become less dominant. Needless to say, with better listening skills, team members are able to hear one another, collaborate together more effectively, and truly appreciate one another.. Workshops can be beneficial in helping teams to preserve harmony by learning mindful communication. Below, I will share what one can learn from workshops on mindful communication skills.
Exercising Self-Regulation and more
Emotional intelligence, more precisely, self-regulation is pivotal at work. However, when team members and/or managers fail to manage their emotions appropriately, effective communication declines. Gradually, they succumb to high stress as they are unable to bring awareness to their emotions and thoughts. Given this concern, a communication skills workshop would focus on helping individuals understand how they move between the receptive and reactive communication zones. This awareness helps to improve communication skills, as participants learn individualized strategies to bring them to the receptive zone during stressful conversations.
The skills learned brings a change for both behavioural and emotional responses to match with interactions that are necessary in the workplace. Communication gaps bring out issues with collaboration, too. When all members of a team learn effective communication skills, the organization witnesses less absenteeism, burnout and disengagement. Communication workshops help both employees and managers work out differences, decreasing everyone’s stress.
Cultivating Team Talent
Employee performance appraisals are significant for every employee and employer. These provide the employee with a chance to understand their weaknesses so they can improve job performance. However, during the appraisal, the employer must be respectful in how such weaknesses are communicated. His/her tone and body language may be everything. It goes without saying that the employer must be an active listener, seeking first to gain feedback from the employee regarding any challenges encountered. When the appraisal reviewer is able to take a non-judgmental, supportive role during employee performance appraisals, employees will be more likely to seek to improve job performance. Communication workshops can help managers learn new ways to approach job performance reviews so as to help employees find new opportunities for growth.
Supervisors, middle managers, coordinators and senior managers can participate in workshops to empower employees to take charge of their own job performance. They can learn how to utilize the skills of every staff and let them undertake an active role in the professional domain. Particularly if your employees are currently resistant to change, an interactive session can be essential to give you the tools to get them on board.
Having a Clear and Concise Conversation
The guide to achieving conscious communication in the workplace starts and ends with finding the root cause of the challenges. What are the factors that create a mental burden on the employees? What is hindering management and employees from having mindful conversations? The process goes beyond analyzing the interactive patterns. A main goal of improving communication must be learning to remain in a receptive, rather than a reactive zone while communicating. As such, workshops unlock an opportunity for both management and employees; who can identify their communication weaknesses and strengths at work, and learn tools to communicate more effectively.
Hence, mindfulness in the workplace is compulsory, as it is the basis to effective communication. This will help individuals be more aware of their circumstances during communication and enable them to engage in uncomfortable conversations when needed.You may opt for corporate workshops to equip your team with the skills needed to truly listen.
Author Bio: Royce Lang, a respected team manager, has published an article on the advantages of choosing corporate workshops. Here, he mentions the main things that an employer or employee can learn from communication skills workshop.